Skip to main content

Chatbot counselling works, say redundant IT staff

by Futures Centre, Jan 23
1 minute read

Here is another interesting signal, with a couple of headbending elements. first one is that the chatbot counselling seems to be working – ‘I felt heard and understood’ (!) says one worker. second is the alarming (and rather callous) announcemet from McKinsey that ‘almost half of the four million people working in India’s IT services industry will become “irrelevant” in the next three to four years.’

Fired Tech Workers Turn to Chatbots for Counseling

For months Lovkesh Joshi was quietly terrified of losing his job as a manager at a top Indian tech services company. Clients were cutting their budgets, prompting his bosses to fire dozens of colleagues. His manager told him not to worry, but it was hard not to when experts were predicting that millions of the country’s IT workers would be eliminated in the coming years.

Details

by Futures Centre Spotted 1926 signals

Have you spotted a signal of change?

Register to receive the latest from the Futures Centre.
Sign up

  • 0
  • 0
  • Share

Related signals

Our use of cookies

We use necessary cookies to make our site work. We'd also like to set optional analytics cookies to help us improve it. We won't set optional cookies unless you enable them. Using this tool will set a cookie on your device to remember your preferences.

For more detailed information about the cookies we use, see our Cookies page.

Necessary cookies

Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

Analytics cookies

We'd like to set Google Analytics cookies to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work, please see our 'Cookies page'.

>