Member since Jun 2025
Lufthansa Airlines understands the importance of accessible travel and offers comprehensive Lufthansa Airlines Wheelchair Assistance to passengers with mobility challenges. This service is designed to provide personalized support throughout the journey—from booking and check-in to arrival and beyond. Passengers can request wheelchair assistance when purchasing tickets online, through travel agents, or by contacting Lufthansa’s customer support. Early requests, ideally made at least 48 hours before departure, help the airline arrange the necessary services to meet individual needs. At the airport, Lufthansa staff assist with ticketing and check-in, guiding passengers through security and to their gates with ease. Special accommodations, such as priority check-in counters and expedited security lanes, help minimize waiting times. The airline also offers careful baggage assistance, ensuring wheelchairs and other mobility aids are handled securely and transported free of charge. During boarding, passengers using wheelchair assistance benefit from priority boarding, allowing ample time to settle comfortably. The cabin crew is trained to provide attentive and respectful service, ensuring a safe and pleasant flight experience. Upon arrival, Lufthansa continues to provide support with disembarkation, baggage claim, and transfers to connecting flights or ground transportation. The airline’s dedicated customer support team remains available to address any questions or last-minute assistance needs. With Wheelchair Assistance, travelers with mobility needs can expect seamless, caring, and professional service—reflecting Lufthansa’s commitment to making air travel accessible and enjoyable for all passengers.